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Got hail damage but you’re not sure where to start? Confused on the process?
Let us help you figure it out.
Frequently Asked Questions
What do I need to file an MPI hail damage claim?
Before starting your MPI claim, have this information ready:
- Cause of damage, such as hail
- Date, time, and location of the incident
- Vehicle plate, policy, or permit number
- Registered owner information
- Driver information
- Third-party details, if applicable
- A brief description of what happened
After submitting, MPI will contact you with a claim number and next steps. Once you have that claim number, contact Birchwood to confirm your repair appointment.
How long do hail repairs take?
Repair timelines vary depending on the severity of damage, parts availability, repair method, and current demand. Contact the Birchwood Hail Repair Hotline for the most current wait time information.
Should I contact Birchwood before filing my MPI claim?
Yes. We recommend contacting Birchwood as soon as possible after hail damage occurs. This can help you secure your place in line and better understand the repair process.
Can hail damage be repaired without replacing panels?
In many cases, yes. Depending on the severity and location of the damage, paintless dent repair (PDR) may be an option. Our repair team will assess the damage and recommend the appropriate repair method.
Does Birchwood repair all vehicle brands?
Yes. Our collision repair and hail repair teams work with a wide range of vehicle makes and models.
